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Understanding Transcription Status

Learn what each status means and what to do if your transcription fails or takes too long.

3 min read TranscribeNext Team Updated Jan 15, 2025

Every transcription goes through several stages. Understanding the status helps you know what to expect.

Status Types

  • PENDING - In queue, waiting to start
  • PROCESSING - AI is actively transcribing
  • COMPLETED - Done! Ready to view
  • FAILED - Error occurred, needs retry

Processing Time Estimates

  • Typical: 1/4 of audio duration (10 min audio = ~2.5 min processing)
  • FREE plan: May be slower during peak times
  • PRO/BUSINESS: Priority processing, faster queue

What to Do If It Fails

  1. 1Check the error message
  2. 2Click "Retry" button
  3. 3If it fails again, try re-uploading
  4. 4Contact support if problem persists

Tags

statusprogresstroubleshootingprocessing
Understanding Transcription Status | TranscribeNext Help